Can I choose my own beans?
Absolutely. Go to all coffees to find your favourite, then select ‘Subscribe & Save’ to set up your subscription.
The only beans we can’t send you as an ongoing subscription are special releases – these babies are rare and only come in from time-to-time. Sorry!
When are beans shipped?
We roast and deliver on weekdays. So if you order by 12pm, you can expect to receive your beans as below.
Most capital cities
Within 1–2 working days
Other locations
Within 4–7 working days
Price varies depending on the quantity of beans you’re after and how frequently you want them delivered.
As a guide for you:
Do we do free delivery?
Yes, you get free delivery on orders over $60.
You can change, skip a delivery or cancel as needed.
How much notice is required?
The day before your next order is due for dispatch is all the notice we need. If you’re unsure when to expect us, you can log into your account to check dates for all your upcoming orders.
Where to change your subscription
Can’t find your login details?
Email us at hello@jaspercoffee.com or call (03) 9416 1960 – Monday to Friday, 8:30am–5pm AEST.
Read more about managing your subscription
There’s nothing we love more than serving up the best of the best out of the roastery, so we change our subscription coffees weekly.
We take you on a journey with coffees grown in Africa, Asia, Central America, South America and Australia.
Your subscription may include a single origin, a bountiful blend, a very special release, or even a mix of all three (if you subscribe to three or more bags, that is).
Subscribing to more than 1 bag?
We send you a mixed selection of coffees so you can vary your day and enjoy a little something different.
Yes, of course, you can let us know when you sign up or change it by logging into your account.
What we grind for
Freshness tip
Once opened, store your coffee in an airtight container in a dry place, or keep your Jasper bag airtight with a clip or rubber band.
Our quality guarantee will cover you. Simply let us know if you aren’t happy and we'll refund your order or ship you a fresh new bag.
The same applies if your coffee is damaged in delivery or the packaging is broken.
How to get in touch
Email us at hello@jaspercoffee.com or call (03) 9416 1960 – Monday to Friday, 8:30am–5pm AEST.
